银行职工英文演讲

银行职工英文演讲Attitude:ResponsibleAsateller,shetreatseveryclientscrupulouslyandseriouslyinthemostordinarypositioninthefield.Shebelievesthateachbankingbusinessisadutywithresponsibility.First,itistheresponsibilityforCCB.Sittingonthethree-footcounter,itrepresentstheCCBbrand.ThequalityofservicedirectlyaffectsthemaintenanceofclientsandtheperformanceofCCBbranches.Itisveryimportanttoprovidestandardizedservice.Onlybyimprovingtheclient'。

ssatisfactioncanweeffectivelyimproveourmarketcompetitiveness.Second,itistheresponsibilityforclients.Bankingcompetitionisbecomingmoreandmorefierce.Infact,everyclienthasmanyotherbankchoices.Whenaclientopensthedoor,walksinandsitsinfrontofus,itmeansthathechoosesCCBandgiveshistrusttous.Itisthetrustfromtheclientsthatwearesupposedtoberesponsiblefor.Third,itistheresponsibilityforourselves.Whetherit'。

sasimpledepositorwithdrawal,oracomplexspecialbusiness.Atthemomentofreceivingtheclient'。

saccount,wemustensurethecomplianceofeachstep.ThisisnotonlyresponsibleforCCB'。

sclients,butalsoakindofprotectionforourselves.Sinceshebegantowork,shehaskeptinmindthesethreepoints.Althoughthepetrochemicalcompanybankbranchhasalargenumberofclients,reaching300peopleaday,andthebusinessvolumeisverylarge.Butinherfirstyearofbusinessin2017,shemadeonlyonemistake,namedtobethetellerwhohadmadetheleastmistakesoftheyearinherbranch.Thisyear,shemetzeroerrorjobrequirementwhosebusinessvolumewasalsoabovetheaveragelevelforthreeconsecutivequartersinthebranch.Service:PassionateEngagedtwoyearsonthebankingbusiness,shehasbeenworkingasateller.Eachworkingday,shewouldcomeintocontactwithalotofclientsandthetransactionvolumeisalsolarge.Shehasbecomefriendswithmanyclients.Ononeoccasion,aforeignfriendfromGhanacametothebranchtoopenabankcardbusiness.HewasworriedfornotbeingabletoexpresshimselfwithhispoorChinese.WithprofessionalserviceandsolidEnglishskills,YangRuidiexplainedtohimthathealreadyhadaShenyangCCBcard,soshecanonlyopenasecond-classaccountforhim.Shealsoexplainedthenatureandlimitationsofthesecondclassaccountindetail.Herservicewaspraisedbythisclient.Afterlearningthatthisforeignfriendhadhadareal-namemobilephonenumber,shealsorecommendedCCB'。

sSMSbankingandmobilebankingfortheclientandmadeariskwarning.Afterhandlingthebusiness,theclientsaidthathewouldtryhisbesttolearnChineseto。

usethemobilebankingofourbankassoonaspossible.Ontheholidays,eachtimetheclientpassesthroughthebranch,hewouldtaketheinitiativetogotothesecondfloorandmakeacordialgreeting.Herserviceisnotjustamechanicalproce...